Frequently Asked Questions for Support

Compatibility & Requirements

Will it support future iPhone models?
Does it support Android?
Will trimming or modifying the screen protector affect performance?

Setup, Installation & Calibration

What should I do if I see bubbles during installation?
Can I reinstall it if I make a mistake?
Do I need to remove my phone case before calibration?
Does lighting affect calibration?
Why does the app ask for camera access?

Viewing Experience

What distance is optimal for 3D viewing?
What if the 3D image looks doubled or blurry?
Is the 3D effect visible to others looking over my shoulder?
Does using 3D mode drain more battery?
Can I play games in 3D? (and timeline for updates)

App & Content

Does it work with Apple’s native camera?
Can I use it to convert 2D photos/videos into 3D?
Will the app work offline?
Can I share my 3D photos/videos with friends who don’t have CubicScreen?
How often will the app be updated?

Product Care & Durability

Is the screen scratch-resistant?
How do I clean it?
What happens if the screen cracks or chips?
Can I reuse it if I upgrade my phone?

Orders & Shipping

Do you offer bulk or reseller pricing?
Which countries do you ship to first?
How are duties/taxes handled for international orders?

Safety & Privacy

Is extended 3D viewing safe for kids?
Does eye-tracking mean my camera is always recording?
How is my data handled in the app?

Future Roadmap

Will there be support for Android in the future?
Are you planning to expand into more iPhone models?
What new features/content are planned for the app?