Shipping and Delivery

We want your order to reach you quickly, safely and with complete transparency. Every package is prepared with care, shipped from Montreal, Canada, and tracked from the moment it leaves our warehouse until it arrives at your door. Below, you’ll find answers to the most common questions about our shipping process.

How fast will my order be shipped?

We ship all CubicScreen orders within X business days after confirmation, provided the item is in stock.

What is the current stock status?

As of Month 2025, CubicScreen is available for all compatible models (iPhone 15 Pro, 15 Pro Max, 16 Pro, 16 Pro Max). We update stock status weekly on this page. 

Where do you ship from? Which carriers do you use?

When will I receive my tracking number?

You’ll receive your tracking number as soon as your parcel leaves our warehouse. It may take X–X business days for the tracking number to activate. If it hasn’t moved after X business days, please contact our support team.

How long will delivery take?

Transit times after dispatch (excluding processing time):

Refunds and returns

We offer a 30-day refund policy. If your CubicScreen arrives damaged or defective, or if you change your mind, you can request a return or exchange by contacting support.

Where do you ship?

Currently, we ship within Canada and the United States.

How fast will my order ship?

Orders ship within X business days after confirmation (if in stock).

How long does delivery take?

Canada & USA: X–X business days once shipped.

How much is shipping?

Flat rate shipping applies at checkout. Orders over $XXX may qualify for free shipping.

Do you accept pre-orders?

Yes. Pre-order items will ship as soon as stock becomes available. Estimated timelines will be shown on the product page.

How do I track my order?
You’ll receive a tracking number when your package ships.

What happens if my package is delayed or lost?
If your order hasn’t arrived within X business days of the estimated delivery, please contact support and we’ll help resolve it.

What’s your return policy?
We accept returns within 30 days. See our Returns & Warranty page for details.